Privacy Policy

EPB is committed to protecting your privacy and personal data

EPB, S.A. (hereinafter “EPB”), with registered offices at Rua da Sortelha nº 396, Fração A e B, 4635-092 Constance, Marco de Canaveses, is committed to protecting the privacy and personal data of each of its clients and users of its services. With the application of the General Data Protection Regulation (GDPR), EU Regulation 2016/679, of 27 April, as of 25 May 2018, and more recently, following the publication of the Implementing Law in the national legal order of the Regulation, Law 58/2019, of 8 August, the EPB group remains attentive and vigilant with regard to the protection of the privacy and personal data of the respective data subjects who use: (hereinafter referred to as the “Website”), thereby acting to update its Privacy Policy in accordance with all the data protection principles and standards that underpin the GDPR. The purpose of this document is to explain what personal data is collected, for what purpose, how it is processed, with whom we share it, how long we keep it, as well as how to contact us and exercise your rights

General Data Protection Regulation

The GDPR determines the rules regarding the processing by a person, a company or an organisation of personal data relating to people in the European Union (EU). It protects personal data regardless of the technology used to process it. The protection is technology-neutral and applies to both automated and manual processing, subject to the protection requirements of the GDPR. By accepting this Privacy Policy, the user gives their express and informed consent for the personal data provided via the Website to be included in a file for which EPB is responsible

Responsibility and Data Processing

EPB is responsible for the processing of personal data, from collection, organisation and storage to deletion, within the scope of the GDPR
EPB is concerned about the privacy of its customers, so all the data required on the website is only used for the purposes of communicating with customers and any requests for information. EPB collects the following data via the website’s contact forms: name, e-mail address, mobile phone number and any professional data. We obtain this data when it is voluntarily submitted by you. Other information, such as details about your devices or IP address, is collected by other means, such as cookies (Google)

Scope and amendment of the Privacy Policy

We will only use your data for marketing purposes if you have previously authorised us to do so. EPB does not sell any user data to third parties. “Personal data” means all data that directly or indirectly identifies an individual, such as name, surname, telephone number, date of birth, email address, postal address or IP address. EPB guarantees the confidentiality of all data provided by its clients. Even so, despite obtaining the data securely, the collection on an open network allows personal data to circulate without security conditions, with the possibility of it being seen and used by third parties. We undertake to inform all customers if any such situation arises. Your data will only be kept for as long as is necessary for the purposes described in this Privacy Policy, unless the personal data in question is necessary to prove compliance with legal obligations, until the respective rights have expired, or if there is a longer period imposed by law. When your data is no longer necessary, it will be removed from our records. EPB reserves the right to change its Privacy Policy, so we advise you to regularly consult this document, as well as the Cookies Policy

Cookie Policy

This Cookies Policy is an integral part of the Website’s Privacy and Cookies Policy. Accessing and browsing the website, or using its services, implies acceptance of the terms and conditions contained in the Privacy and Cookies Policy

In order to facilitate and provide a better browsing experience through the website, we inform you of the use of Cookies or other files with similar functionality (hereinafter “Cookies”)
Due to the way Internet communication standards work, access to websites may involve the use of cookies. In any case, we inform you that EPB is responsible for the Cookies and for the processing of the data obtained through its own and third-party cookies, deciding on the purpose, content and use of the processing of the information collected

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the user’s device when they visit a web page. Their main purpose is to recognise the user each time they access the site, and also to improve the quality and offer better use of the site
Cookies are essential for the functioning of the Internet; they do not damage the user’s equipment / device and, if they are activated in the configuration of their browser, they help to identify and resolve possible errors in the operation of the website

Use of Cookies by EPB

By accessing the website, the user expressly accepts the use of this type of Cookies on their devices. If you disable Cookies, your browsing on the site may not be optimised and some of the utilities available on the site may not work properly
Specifically, EPB uses Cookies for the purposes set out below. If, in the future, EPB uses others for the purpose of providing more and better services, the user will be duly informed

Session cookies

The cookie warning tool installed on the website may use a session cookie whose purpose is to remember the user’s preferences in relation to the information provided in this mechanism, in order to fulfil the duty of information on the use of cookies
They store a unique and random identifier that allows an individual session to be identified. They only remain active during your visit and are deleted once the browser is closed

User experience cookies

When you load and access the website, data may be stored to make it easier for you to navigate in a faster, more agile and simpler way
They also store your preferences to improve your experience on future visits

Statistics cookies

During use of the website, anonymous data may be stored about that use in order to analyse and improve the service provided to the user. These cookies are placed by third parties on behalf of EPB (Google)

User configuration to avoid cookies

In compliance with current legislation, we provide you with the information that allows you to configure your browser to manage and maintain your privacy and security in relation to Cookies. Therefore, we provide information and links to the official support sites of the main browsers so that you can decide whether or not to accept the use of Cookies
Thus, you can block cookies through the browser’s configuration tools or you can configure it to receive a notification when a server wants to store a cookie
It should be understood that the user accepts the use of cookies if they continue browsing this page without first deactivating them
Cookie settings can be changed in your browser preferences, in the “settings” menu, for the following browsers: Chrome, Firefox, Internet Explorer and Safari
All other browsers Please look in the “settings” or “help” menu of your browser or contact your browser provider

If you have any questions about our Privacy and Cookie Policy, you can contact us at

EPB Team